I met VCS in Memphis. They spent two hours teaching me how to use what I already owned without asking for a dime. When I decided that I wanted to move into points, they worked with my resort and helped me get into the points system. They were very proactive in their communication with me. I’m very happy with their service.
We paid a company to try and sell our timeshare and lost $3,000! Brian was very understanding of our mistrust in the industry and took the time to explain how it would work. We texted him and called him so many times and he and Laurie Stowers always called us back. They did exactly what they said they would do and we appreciate it.
Brian sat down with us at a restaurant and talked with my wife and I about our timeshare. We are getting old and my kids can’t afford the maintenance fees, but I wanted them to still travel because we have taken so many great family vacations over the years. VCS was able to get us into the RCI pure points using my equity which saved me $2,000 a year on maintenance fees.
On Christmas Eve, Brian left me a message on my voicemail telling me that we were no longer responsible for our two timeshares! I didn’t hear it until Christmas morning. It was one of the best gifts I could ask for. The best part about this company is they always called me back. I always knew where we were in the process and that meant a lot to me.
VCS informed us of unseen things in the contract with the timeshares we held. The unseen things that happen when your timeshare is passed on when you die to your beneficiaries. The extra fees, liens that can be imposed on your beneficiaries which could be a burden to them.